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Customer support

Close the help center gaps

Repeat questions found across channels, checked against existing articles, with drafts for the biggest gaps.

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Chat

What do customers keep asking that our help center doesn't answer?
Five questions come up again and again with no article, and two of them point to the product being confusing. I drafted all five articles.

Connected apps.

Connect each one once. You sign in on the app's own screen, and you can disconnect any time.

  • IntercomIntercom
  • ZendeskZendesk
  • NotionNotion
  • SlackSlack
  • LinearLinear

An example run.

What the agent does, step by step, after you ask. This is an illustration; your results depend on your own data.

Close the help center gaps

  • Intercomintercom.search_conversations420 conversations analysedDone
  • Zendeskzendesk.search_tickets260 tickets analysedDone
  • Notionnotion.searchExisting help articles checked against each questionDone
  • Notionnotion.create_page5 articles drafted for the biggest gapsDone
  • Linearlinear.create_issue2 questions point to confusing product behaviourWaits for you
  • Slackslack.post_messageGap report shared with support and docsWaits for you

You stay in control.

Looking things up is automatic. Anything that changes something waits for you, and every step is logged.

Runs on its own

  • 420 conversations analysed
  • 260 tickets analysed
  • Existing help articles checked against each question
  • 5 articles drafted for the biggest gaps

Waits for your approval

  • 2 questions point to confusing product behaviour
  • Gap report shared with support and docs

How it works.

  1. Connect your apps

    Intercom, Zendesk, Notion, Slack, Linear. Setu keeps the sign-in secure and never shows your passwords to the agent.

  2. Ask, or set a trigger

    Run it every month. You describe the job in your own words.

  3. You stay in control

    Reading is quick. Anything that writes or deletes can wait for your approval, and every step is logged.

More for customer support.

Give your agent real hands.

Connect an app, hand your agent the tools, and watch it finish the job.

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