Solutions · Customer support
Answer faster with the whole customer record in view.
Connect the apps your customer support team already uses, and let an agent do the repetitive parts.
Chat
Summarize this ticket and the customer's last five conversations.
On it. I checked the connected apps and finished the steps below.
What your agent did
zendesk.listZendeskDone
intercom.updateIntercomDone
slack.createSlackDone
Try asking.
Plain-language requests your agent can handle once these apps are connected.
“Summarize this ticket and the customer's last five conversations.”
“Route new tickets to the right queue and flag urgent ones.”
“Open a bug in Linear for this issue and link the ticket.”
Workflows teams set up first.
Each one can run on request, on a schedule or when an event fires.
Ticket triage and routing
Draft replies grounded in account history
Escalations posted with full context
Weekly themes report for the product team
Apps involved
Give your agent real hands.
Connect an app, hand your agent the tools, and watch it finish the job.