E-commerce

Run the returns desk

Each request checked against the policy and the order, labels and refunds prepared, and unusual cases flagged for a person.

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Process this week's return requests.

Thirteen returns are clear-cut and refunds are prepared for your approval. Two customers return often and one request has no matching order, so those went to a person.

Connected apps.

Connect each one once. You sign in on the app's own screen, and you can disconnect any time.

Shopify
Stripe
Zendesk
Gmail
Slack

An example run.

What the agent does, step by step, after you ask. This is an illustration; your results depend on your own data.

Run the returns desk

zendesk.list_tickets17 return requests this weekDone
shopify.get_orderOrder details found for 16 of themDone
shopify.get_customer2 customers have returned more than 3 orders this yearDone
stripe.create_refundRefunds prepared for the 13 clear-cut returnsWaits for you
gmail.create_draftReturn labels and replies draftedDone
slack.post_messageThe 2 unusual cases sent to a personDone

You stay in control.

Looking things up is automatic. Anything that changes something waits for you, and every step is logged.

Runs on its own

17 return requests this week
Order details found for 16 of them
2 customers have returned more than 3 orders this year
Return labels and replies drafted
The 2 unusual cases sent to a person

Waits for your approval

Refunds prepared for the 13 clear-cut returns

How it works.

Connect your apps
Shopify, Stripe, Zendesk, Gmail, Slack. Setu keeps the sign-in secure and never shows your passwords to the agent.
Ask, or set a trigger
Run it every weekday at 11:00. You describe the job in your own words.
You stay in control
Reading is quick. Anything that writes or deletes can wait for your approval, and every step is logged.