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IT and security

Overnight alert triage

Hundreds of alerts reduced to the few that matter, with causes, the noisy checks to fix and tickets filed for the rest.

Chat

What happened overnight, and what actually needs a person?
Of 186 alerts, two were real and one is new. A single check fired 61 times and should be tuned. I drafted tickets for both.

Connected apps.

Connect each one once. You sign in on the app's own screen, and you can disconnect any time.

  • DatadogDatadog
  • PagerDutyPagerDuty
  • SentrySentry
  • JiraJira
  • SlackSlack

An example run.

What the agent does, step by step, after you ask. This is an illustration; your results depend on your own data.

Overnight alert triage

  • Datadogdatadog.list_alerts186 alerts overnight across 14 servicesDone
  • PagerDutypagerduty.list_incidents2 incidents paged someone; both already resolvedDone
  • Sentrysentry.list_issues1 new error in the auth service, 40 users affectedDone
  • Datadogdatadog.list_alertsOne check fired 61 times: a candidate to tuneDone
  • Jirajira.create_issueTickets filed for the auth error and the noisy checkWaits for you
  • Slackslack.post_messageDigest posted to #ops with what to do firstDone

You stay in control.

Looking things up is automatic. Anything that changes something waits for you, and every step is logged.

Runs on its own

  • 186 alerts overnight across 14 services
  • 2 incidents paged someone; both already resolved
  • 1 new error in the auth service, 40 users affected
  • One check fired 61 times: a candidate to tune
  • Digest posted to #ops with what to do first

Waits for your approval

  • Tickets filed for the auth error and the noisy check

How it works.

  1. Connect your apps

    Datadog, PagerDuty, Sentry, Jira, Slack. Setu keeps the sign-in secure and never shows your passwords to the agent.

  2. Ask, or set a trigger

    Run it every morning at 7:30. You describe the job in your own words.

  3. You stay in control

    Reading is quick. Anything that writes or deletes can wait for your approval, and every step is logged.

Give your agent real hands.

Connect an app, hand your agent the tools, and watch it finish the job.